- A One-Call/One-Click marketplace optimizes access to mobility information and services, potentially transforming the user experience from being frustrating and confusing to one that is a seamless and effortless experience. The end-goal is to make the mobility marketplace more inclusive for a diverse group of users such as those with a disability, older adults, and others with mobility considerations
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Mobility Management Awareness (MMA) or Mobility Management Strategies (MMS) is the integration of communal elements and events with respect to scheduling or booking, the comprehension of their meaning, and the projection of their transport provider's available status.This process can be used to reduce frustration and confusion when planning a multiple stop, non-emergency transport or personal trip, to mitigate the impacts of a missed or delayed scheduled appointments.